Data Center Services Overview

DATA CENTER FACILITIES

DC Environment:

  • Diverse power supplies to support all IT load, cooling and building requirements, backup by a N+ 1 block redundant generator farm
  • High-performance cooling solutions maintaining optimum temperature and humidity levels
  • Carrier-neutral facility with multiple network provider and shared network facilities access, offering wide choices of IP transit services and local loop access
  • Service Level Agreement (SLA) give assurance of 1-Net’s commitment to maintain high quality and available services
  • Flexible space options with Cabinets , Cages and Managed environments
  • Conditioned power from UPS in a N+N cluster, each with its own battery backup
  • Multiple layer fire suppression comprising inert gas and pre-action water sprinkler system

CLOUD SERVICES

Our unique ‘Cloud Journey’ adopts a holistic approach to cloud delivery, works closely with CIOs to review their IT infrastructure, business objectives and challenges before implementing tailor-made, cost-effective and secure hybrid/private cloud platform with DR option. Combining with other customized Data Center services, we provide a one-stop shop, enabling customers to focus on their core business challenges.

MANAGED SERVICES

Managed IT Infrastructure

1-Net provides a range of IT managed service solutions that support and manage the entire organization IT infrastructure. Our solutions are flexible and can be tailored to meet the specific IT needs of customer business.

Managed Network Infrastructure

With extensive years of experiences, we are able to provide network security, planning and maintenance as well as operation to meet your full IT outsourcing requirements.

MANAGED SECURITY SERVICES

We offer extra layer of network security solution and protection to our hosting customers as a value added services, helping customers to protect their critical IT and information assets against malicious network traffic.

DCIM-AS-A-SERVICE

DCIMaaS provides customers a holistic view of the energy and environment in their hosted infrastructure. With the real-time data and alerts, customers can make informed decisions and management plans to optimize the power usage and rack space utilization.

BUSINESS CONTINUITY SUITE

Work Area Recovery suite provides an alternative worksite to support customers’ business from any disruptions. With fast turnaround time, highly secured 2FA storage facility, equipped with conferencing, printing, telephony services, connected to multiple upstream providers is ready 24/7 for the activation.

STREAMING SERVICES

Highly experienced and trusted team in delivering successful live webcast and video on demand to our customers. Full suite of webcast solutions as follows:

  • Live Event Streaming/Video On Demand
  • Customised Webcast Microsite Management
  • Content Encoding/Transcoding
  • Event Production & Management
  • Online Video Platform
  • Secure Video Conferencing
  • Content Delivery Network for Website and Media Distribution

NETWORK SERVICES

Data Center Corridor

Data Center Corridor is an initiative to interconnect any Data Centers with diverse connectivity for enterprises and service providers. 1-Net’s DCC leverages on multiple carriers to ensure that customers network connectivity between Data Centers are delivered over the best-performing connection.

IP Transit/Internet Connectivity

1-Net provides customers a zero mile, multiple ISP for internet connectivity. The bandwidth is acquired based on our customers traffic pattern and different submarine cables diversity. The IP transit infrastructure has built-in redundancy.

24/7 CUSTOMER SUPPORT SERVICES

Our experienced customer service representatives from Customer Support Center will provide round the clock monitoring of customers’ assets in our Data Centers and escalation when required. We provide quick response time Remote Hand Services such as remote management, custom installations and equipment troubleshooting assistance.

 

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