Managed Hosted Services

A peace of mind with our hosted services

Overview

At 1-Net we believe in complete data security and our shared firewall services add an extra layer of perimeter security protection for our servers hosted in our data centers. We also understand that peace of mind is critical so with our centralized backup services we supply file and application level backup for servers hosted in 1-Net data centers complete with tape management services.

  • Shared Firewall Services provides our clients with solutions of removing equipment ownership and additional resources in managing dedicated security devices.
  • Centralized Backup Services offer our clients dedicated backup services in a certified data centerenvironment, backing your data up while you sleep. Not only does this remove expensive ownership of licenses and equipment but also it is fully managed by our qualified backup professionals.

Value – Added Services

Remote Monitoring

  • What: Monitoring of your mission critical system in our Data Center so you can be alerted before an incident occurs
  • Features: Using our comprehensive monitoring systems to target escalation to your support team
  • Compliance: ISO27001 Information Security Management System

SmartHands

  • What: Onsite technical troubleshooting and assistance to support your IT system in our DC 24/7
  • Features: Check equipment status and power-cycle task , replace equipment peripherals with customer spare parts and rack and stack equipment for new deployment
  • Benefits: Provides quick response time rather than deploying personnel to the DC and real-time feedback over Conference Bridge

Tape Management

  • What: 24/7 On-site support to manage your IT backup tape rotation.
  • Features:  Flexible rotation window and Secure offsite vaulting
  • Benefits: Regular scheduling to eliminate additional staff from customers

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